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Your trust on us is the real strength of Global Travel Many of our special thanks to your participation at Global Travel Co., Ltd. We constantly improve our services, therefore we greatly desire your honest & specific comments so as to offer better tours for the next customers. We would greatly appreciate even the worst complaint . Email: globaltravelvietnam@yahoo.com 0914047406 Mr Dung Pham, director (English French Russian speaking) |
We are a small team
but we pack a
BIG PUNCH
Port excursions for
passenger cruise liners
Posted by MaseratiCruiser
Dung Pham is a very
professional tour guide in
his country that has been
sought after by many foreign
dignitaries worldwide.
Members on this board should
be honored to be given his
assistance and expertise. I
have researched and was
provided references before I
made arrangements for a tour
with his company. He comes
highly recommended by all in
the know.
Dear Dung Pham....
I will write you more later
but wanted to tell you that
EVERYONE on our tour
yesterday enjoyed it
THOROUGHLY.....Huy was an
excellent guide, each place
we visited held interest,
and we were all delighted to
experience the beautiful
countryside of Vietnam and
be with the gentle people.
Linda ( Our tourists
on 26 April 2011 from the
Diamond Princess )
We had a wonderful excursion and everyone said it was the best so far on this trip. Loved it!
Janice & Joe Ventura ( Our tourists on 26 April 2011 from the Diamond Princess )
Dear Mr. Pham,
You created a marvelous tour
for us. We really saw how
the people live and loved
the lunch. We'll always
recommend your tour. It is
unique!! I'm thankful we
took it.
With kind regards,
Judy Benson (
Our
tourists on 14 April 2011
from the Diamond Princess )
My wife and I thoroughly enjoyed our tour with you and you were very professional and courteous to everyone in our group. My wife kept bragging on the care and respect you and your lovely wife took assisting the elderly (especially the lady with the walker, we all affectionately called 'Mum') the entire day. We all hated to hear that you lost $500 on the previous tour because of inclement weather and the ship's tenders not being allowed to dock. We would like to add this was our favorite tour of our trip...much better than the many ships tours which we paid much more money for!
Sincerely,
Ron & DeAnna Webber
Sent from my iPad ( Our tourists on 14 April 2011 from the Diamond Princess )
Hello Mr Pham
The tour itself was
fantastic and we enjoyed all
the stops along the way. We
thought it was excellent
value and greatly enjoyed
lunch and the boat ride
too. We would have no
hesitation in recommending
your tour.
Kind regards to you and your
lovely wife,
Annette and Ray Latter
( Our tourists on 14
April 2011 from the Diamond
Princess )
Hello Mr Dung Pham
We thoroughly enjoyed our
day with you and the rest of
the group. Especial
highlights was the
river-side lunch and the
river cruise and the morning
tea in the 'local's house.
The mat weaving and the
conical hat making were
excellent too, as was the
embroidery factory and the
rice noodle factory. It
was all excellent, as was
your and your wife's care
for us all and my elderly
mother (the lady with the
walker called 'Mum"). I
have posted a good
recommendation for your tour
and hope this helps with
ongoing business - which you
most honorably deserve. I
will also do what I can to
help you recover the lost
port fees for the previous
trip. Please accept our very
best wishes for a happy and
prosperous future,
Helen & John Brookfield -
Australia ( Our tourists on 14 April 2011
from the Diamond Princess )
would like to say we
thoroughly enjoyed your tour
of Nha Trang. Probably the
best tour of the whole
cruise.
And what an excellent,
friendly and informative
guide. Especially loved the
Cai river trip and the 6
course meal at the riverside
restaurant..
Happy to recommend your
company to any interested
travelers (just ask them to
email me).
Regards
Stephen
( Our tourists on 12 March 2011
from the Marry Queen 2 )
I have given your card out
and recommended you to at
least 6 people. I hope
they all take your tour
because it was the best tour
of my entire 16 day cruise.
Please keep in touch.
Linda Piraino
( Our
tourists on 12 March 2011
from the Marry Queen 2 )
We recently toured Nha Trang
when the QM2 called in there
on her world voyage. We were
a little unsure of this
port, so I did a search and
found that Dung from
www.nhatrangrivertour.com
seemed to be very highly
recommended. We ended
booking with him via his
website, and everything went
very smoothly via email from
the start. Due to a change
in numbers, our tour was
slightly changed from the
one we booked as was the
meeting arrangements, but
again all this was agreed to
before arriving and all
arrangements went very
smoothly. Our itinerary
included a visit to an
embroidery factory, a rice
noodle making family/home
business, another rice
paper/family home business,
a conical hat making family,
a visit to a typical
Vietnamese house, lunch,
river cruise, a visit to
local orphanage, a visit to
a local temple, and visit to
a local market, before
finally returning to our
tender port well in time for
our return to QM2. While
Dung himself didn't take the
tour (he was busy with
another tour but we did end
up meeting him at lunch),
both the driver and tour
guide were excellent, and
made the tour great fun. The
tour guide's English was
excellent. The tour itself
was amazing. I initially
thought why would I want to
see a rice noodle making
family, or a conical hat
making lady, but everything
was so interesting. The
thing that made it so
amazing was meeting real
local Vietnamese people in
their traditional
environment, and seeing the
contrast between our own
lives and theirs. The
Vietnamese people were so
friendly and welcoming, and
the country side we drove
through was just so
beautiful. Vietnam is an
amazing country, and her
people so friendly. So much
so, that we want to go back
to Vietnam and spend more
time there. This is in part
due to the wonderful tour
that Dung arranged for us,
and Nha Trang became one of
the highlights our our
cruise. Along with many
others on cruisecritic, we
highly recommend Dung for
any of your tour
requirements in Nha Trang.
Here is a link to our photos
from the tour. The Nha Trang
photos start from #121 and
go to the end of the album.
https://picasaweb.google.com/mickcur/QM2CruiseHongKongNhaTrang16MAR22MAR2011#
I have used Dung Pham services twice when I was private shore excursions in Nha Trang. Both times we had to provide all the above information prior to our cruise. Mr Pham has a very good tour set up and it is a lot better than what the Diamond Princess has for half the price. I was the travel group leader from my last cruise and I took 26 people on this private shore excursion. I had to go to each person and get all the information and sent it the Vietnam. Posted by James Cruising Retired Army
38 Tanya Stars from the Diamond Princess on 8th December 2010 .
We were just on the Diamond Princess, Singapore to Sydney & I can highly recommend Dung from www.nhatrangrivertour.com for Nha Trang . We had a group of 38 people & he was always prompt in replying to my emails. The Tour was from 9am- 4pm & we saw the real Vietnam .
18 American tourists from the Diamond Princess on 14th October 2010
Nha Trang was a real pleasant surprise and one of the best trips while on our Princess Asia cruise. We did so much compared to the cruise trip's tour. Our tour with Nha Trang River Tour included a combination of the countryside and the city tour with a visit to the silk embroidery store, the pagoda, a NICE cruise up the Cai River, fresh coconut milk at a local farmer 's house, a visit to the Ancient House, a rush mat weaving place, the orphanage plus lunch on the river! At the orphanage, I donated a play parachute and the kids went wild over it! It was a GREAT combination of every thing we wanted to see and the swim in the ocean wasn't bad either! We LOVED Nha, our local tour guide and he spoke PERFECT English! I recommend Nha Trang River Tour as your personal guide while you're visiting here.
Julie Wong
36 tourists from the Diamond Princess on 28th April 2010
We stopped in Nha Trang this past April, on the Diamond Princess. Nha Trang was one of the highlights of the cruise. We booked a private tour with www.nhatrangrivertour.com - our contact was Dung - e-mail: phamtandung2002@yahoo.com We were extremely pleased with the tour, the private guide and driver. We chose the "Special Countryside + City Tour", rather than the tour that included a boat ride. We had a group of over 200 passengers and most of them also booked with nhatrangrivertour... and were also very pleased.
Group of 43 tourists from The Sun Princess on 28 August 2010 - Nha Trang Tour
Dear Dung,
Everyone enjoyed your tour very much and all had a good time. Thank you for a good day and I will surely recommend your company as it was from other fellow travellers who had used you before that I got our email address from
Once again thank you Narelle.
Dear Mr. Dung,
Thank you so much for arranging such a great tour of Nha Trang for us! You spoke excellent English and were so knowledgeable of every site. We thoroughly enjoyed the embroidery factory, children at the orphange, family home, Cai River cruise, Ponagar Temple, handicrafts (I wore my cone hat gardening), and delicious lunch. This tour was the best we had in the 8 ports the Diamond Princess visited.
Thank you again! Barb Batson, Middleville, Michigan USA
Great River Cruise in Nha Trang with Mr Dung
In
April 2010 we called into Nha Trang on the Diamond
Princess having prebooked a River Cruise with Mr Dung
Pham of the Global Travel Company. We were a group of
about 16 in total and had a wonderful day trip with Mr
Dung who speaks good English. The highlight of the trip
which included lunch was a visit to an orphanage. It was
proably the best and most memorable tour of the whole
cruise. They need passport details in advance and
through cruise critic try to contact any fellow
passengers who would like to take the trip with you in
order to create a viable group. Overall excellent trip
and thoroughly recommended. Contact details:
www.nhatrangrivertour.com
phamtandung2002@yahoo.com
John (UK)
We arranged two tour groups with Mr Dung Pham of the Global Travel Company during our recent BATS Cruise on the Diamond Princess, one group did the Nha Trang River Cruise Tour with Countryside option, the other did the Hot Springs option. Both tours were OUTSTANDING! All Vietnam Visas were handled by the Diamond Princess automatically for ALL passengers. All passports were stamped and entry cards provided for all without any action on our part. We did have to send detailed passport information for all tour participants to Dung Pham ahead of time
Here is another recommendation for Dung
www.nhatrangrivertour.com
We were in Nha Trang this month and had a fantastic tour
including lunch and fruit for morning tea. The highlight
of the tour was a trip to an orphanage. Dung had
suggested we bring sweets/candies for the children which
we did but one clever lady had her grandchildren give
her toys for the children; I wished I had done the same
thing instead of bringing candy.
We were with Dung from 9.00 am to 3.30 pm and the trip
included a river trip as well.
I also started with a group of 8 and we finished with
32! As soon as it became "my" group Dung forwarded
enquiry emails to me; so I could "approve" them.
It is a requirement that the travel agent get a permit
and do require the information as stated in other posts.
We had no problem with that at all. Some South American
countries are the same; that is just their requirement.
Beryl
Hello Dung Pham!
Wanted to drop a note and Thank You for a wonderful day in Nha Trang! Your tour really really one of the highlights of our entire trip to Asia! "Huy" was the best tour guide we had on our entire trip! He was nice, funny, and very knowledgeable. We really enjoyed our day with him. Please tell him "hello" from us. It was also a pleasure to meet you in person at the riverside restaurant! I got a great photo of you, which I am attaching to this email. I'm also attaching a few photos of Huy & a photo of the two ladies who wove the grass mats. They were SO nice. Please give them our regards and our sincere. Thanks as well! Thank you again, Dung. We hope to see you in Nha Trang again in the future. We loved Nha Trang !
Best to you my friend,
Ken Trout
Dallas, Texas U.S.A.
April 20, 2009: Nha Trang was a tender port, which means the ship anchors off the coast and all passengers must take a tender boat to get to shore (about a 10 minute ride). We had booked a tour with Mr. Dung Pham of Global Travel: www.nhatrangrivertour.com We were on the first tender and got into Nha Trang about 9:00. We met our guide (holding the Carole Jeffery sign) and first had a short tour of the oceanography museum. They do a lot of research and there was one huge room with nothing but jars of specimens of every fish variety you could imagine. Then the 8 of us boarded the A/C van for a ride through downtown Nha Trang. The beaches were beautiful! Next we took a boat ride on a very old boat that held just the 8 of us plus our guide. Our guide was very nice. The 45 minute ride was fun and cooling. We stopped at a family's house for coconut milk. They had many coconut trees and chopped the tops off the coconuts while we were there and we drank from the coconuts. The family's water buffalo was wandering around the yard - no fences - but he didn't come over too close to us. This family had no electricity or running water. They got water from a well. Very primitive, but the family was very nice and very clean. Then back on the boat--next stop another house where they served us fruit and green tea. Toured the house--bedrooms had just enough room for a bed. Because the husband and wife were "old", they had separate bedrooms Kitchen was very primitive. They had a small spigot for water that was very low to the ground and I found them sitting on the ground washing the tea cups that we had just used. Not too sanitary, but too late--we had already had the tea. Next we visited an orphanage. The nuns care for about 100 street children that were abandoned or given up by parents because they couldn't care for them. Ages from about 4 to 12. The kids sang for us and then we handed out candy. I had packed 300 lollipops in my suitcase for this and they were a hit. The kids knew how to say "What your name" and "how old you". They all wanted to have their pictures taken and then look at the pictures on your camera screen. We then went to a riverside restaurant for lunch--spring rolls (very good), cucumbers in a light broth (pretty good), mackeral with tomato sauce, squid with vegetables, rice, and freshly picked bananas. We also had the local beer (Saigon beer). I have tried some really different foods on this trip and so far, so good. Another stop--rush mat weaving. The ladies were weaving placements or sleeping mats on a large loom. We got to try our hand at this putting the rushes into the loom. Let's just say I won't be quitting my day job. Then on to the most amazing embroidery workshop. The pictures that these ladies turn out are simply unbelievable--they look like painted pictures but are all done in embroidery thread. Then to the PoNagar Temple (100 steps up) with wonderful views of Nha Trang. The complex originally included 8 towers, 4 of which still stand. The temples were built at different times, between the 7th and 12th century. Final stop was Dam Market for souvenirs, but we didn't buy anything. On the way back to the port we stopped at the beach to walk in the sand and take photos.
We are back home after a great cruise of Asia. One of the highlights of our trip was the visit to Nha Trang and our tour with your company. I wanted to thank you for arranging our tour. The van, driver and guide were excellent and we saw many areas of everyday life in Vietnam. The visit to the orphanage was the high point of the day. We also enjoyed the fine lunch on the river side. I will be recommending your company to other American travelers to your country. Thank you once again for a very pleasant experience.
Sincerely,
Charles Sanders
We had booked a tour for 8 of us that was really fun and interesting. This is a tender port but we had no problems getting tender tickets for the first tender. The beaches and manicured trees are really nice. We boarded a riverboat for our trip down the Cai River, with views of houses on stilts, fishing boats, rice paddies, rickety bridges, before stopping at a coconut island. The family here chopped off the tops of fresh coconuts and we had coconut milk. Then back on the little boat to visit a family house and have tea and fruit. We also visited a house where they were doing rush mat weaving. You could try your hand at the weaving (but don't quit your day job). We then visited an orphanage where the children sang a song for us and we handed out candy. I had packed 300 lollipops in my suitcase for this. Priceless pictures of the children! After all that it was time for lunch at a seaside restaurant included spring rolls, cucumber soup, squid with vegetables, mackeral in tomato sauce, rice, and fresh bananas. Not quite finished with the tour yet! On to the most amazing embroidery workshop/store here is definitely the place to buy first-class souvenir picture if you need something for your house. Some smaller pictures were $120 to $180 and larger and more complicated pictures were much more. These embroidered pictures of flowers, Vietnam life, or people looked like paintings and were very intricate. We also visited the PoNagar Temple (about 100 steps up to the temple), with wonderful views of the harbor and fishing boats below. Final stops at the Dam Market for souvenirs and the beach to walk in the sand and take pictures. The boat portion of the tour was only about 45 minutes. We actually enjoyed it because it was so hot. The boat takes you to coconut island, around the harbor/fishing boat area, and then to the place where you have a snack. Also you see some of the houses on stilts by the water, a rickety bridge, rice paddy, interesting scenery from the boat. You get on and off the boat at coconut island and the house where you have a snack. I think some of the tours did the reverse of what we did and they did the boat portion at the end. I don't know of anyone who just did the land only portion. The company told us to try to be the first off the ship, which we were. We were on the first tender and met our guide a little after 9am. We were back in plenty of time to walk around. Since you are doing a private excursion, you can tell the company when you want to return to the port. We actually had time to stop at the beach and take pictures. We didn't spend much time at the Dam Market as we were really not looking for souvenirs. I believe the last tender was to leave at 5:30pm (it is only a 10 minute or so tender ride).
Dear Mr Pham,
We are home from our Asia tour and just wanted to tell
you how much we enjoyed our tour of Nha Trang - what a
beautiful city! We enjoyed our guide, Nha, and the
driver. We also appreciated the riverboat driver and
enjoyed the coconut milk at the island. The lunch on the
river was delicious and I was happy to be able to thank
you in person. It was a pleasure to do business with
your company.
Thank you,
Karen Meier
Now back in the Enland after a wonderful cruise on Diamond Princess between Bangkok & Beijing . The highlight during our time away was in Nha Trang , Vietnam where our group of 6 enjoyed the River Tour with your expert English speaking guide Toyah. The entire tour was excellent & our visit to the orphanage in Pagoda was most memorable & will never be forgotten. Thank you Dung & Toyah for your services.
Richard & Rosemary
Hampshire, England.
I just wanted to let you know how much we enjoyed our day in Nha Trang. The tour was excellent and we saw a lot in the short amount of time we were there. Your company does an excellent job of providing an itinerary that is extremely interesting and provides great value for the price of the tour. I did post some photos of our tour on my web site and referenced your web site. Again, thank you for a wonderful day in Nha Trang.
Steve and Fran Susman
Our next port of call was Nha Trang. Originally it was for a group of 6-8 of us but word got out and the group kept growing. We called a halt to it at 18 as it was becoming too large and unwieldy. I had arranged a private tour with Dung prior to our trip via the internet. He owns and runs his own company called Global Travel Co., Ltd , also known as Dung Tour. We highly recommend his services, having utilized them on a one day tour for a group of 18 in Dec, 2006. He was professional, thoughtful, informative. His rates were very reasonable. He speaks fluent French and English and is a native of Nha Trang. I would recommend me this to anyone going to Nha Trang. Dung picked us up at the port as arranged and we proceeded to an embroidery factory where we could watch them work with no pressure to buy, we visited a temple, took a river cruise, went to a coconut plantation, rode a horse drawn carriage, visited a private home with beautiful wood carved furniture, ate lunch at a restaurant by the river, and took us to a Spa for the afternoon and waited for us at the Spa then back to the ship. We used American dollars the entire time we were here and it was no problem. We had taken a lot of ones with us and it worked out great. The Spa included a mud soak, thermal springs soak and a 1 hour massage. The price was unbeatable and Dung was outstanding. I wish we could have had him on our entire trip. He can be emailed at nhatrangrivertour@yahoo.com I have included this as I found him was from another cruise critic referral and he was even better than we had hoped for. If you want a private tour tailored to exactly what you want, with an English or French speaking guide, this is the man for you. He knows all the back ways into everything. We never waited in line for anything and felt like we were citizens who knew all the ins and outs of being in Nha Trang, Vietnam. It was a fantastic time and everyone in our group (18 of us) thought it the best excursion of the entire cruise. We will definitely contact Dung if we return to Nha Trang.
Took a great 1 day tour in Nha Trang. It's a bit different to what most of the tour operators in town offer. Dung from the tour company allowed us to combine the Nha Trang River Cruise and the Nha Trang Countryside Biking Tour into 1 day. On the day, he was happy to suggest attractions and let us decide on those we did and didn't want to see. He also made provision for 1 of our party to be collected from our hotel mid-way through the tour. This tour gave us a good dose of culture and allowed us to see behind the beach and the tourist strip of Nha Trang. We thoroughly enjoyed the tour and would recommend this company to other tourists.
We took a 1/2 day tour while in Nha Trang with nhatrangrivertour.com We arranged this ahead of time via the internet. Mr Dung met us at the dock as arranged and we proceeded to an embroidery factory where we could watch them work with no pressure to buy, a very old home where they made some of the most beautiful woodwork where we had a very light snack, a Hindu temple, a walk through small back streets of Nha Trang, a river tour/trip up river in small boats, a motorcycle and/or cart ride Someone (my wife, Patty) refused the pre-arranged cart and requested a motorbike, babbling something about inhumane donkey or horse treatment. Dung got out his cell phone in the middle of nowhere, and within minutes a few motorbikes appeared and off we went through the countryside (never mind the inhumane treatment of overloading those poor motorbikes with three people on each! What can I say, I love motorcycles.) to a sedge mat operation run out of a family's home. We then returned to the river for lunch at a restaurant alongside the river (no one wanted the snakes in a jar) and then a tour of an island with fresh picked coconut drinks. It was a fantastic time and everyone in our group (18 of us) thought it the best excursion of the entire cruise. In fact many in the group said they would never again take a cruise line excursion. I highly recommend this tour for anyone visiting Nha Trang.
We are proud to have organized tours for many American, French, Russian groups with satisfaction.
Mr Dung Pham, the founder of Global Travel in yellow with an American group on coconut island
Mr Dung Pham, holding a sign "Global Travel" with a group of Hawaii - American
